• Resolved freddieomm

    (@freddieomm)


    My site, freddieomm.com, has whited out, ie a blank screen appears when you go to the address.

    I was editing the theme functions on the Genesis Sample theme (functions.php) when it happened.

    Can anybody see what I’ve done wrong?

Viewing 15 replies - 1 through 15 (of 22 total)
  • You’ll need to use FTP to either replace that file (from a new or backup copy of your theme) or deactivate the theme by changing the name on the theme folder – see:

    http://codex.wordpress.org/Login_Trouble#Deactivate_Theme

    Thread Starter freddieomm

    (@freddieomm)

    But my problem isn’t not being able to log in, but that the site no longer appears when you go to the address.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    But my problem isn’t not being able to log in

    Are you sure?
    http://freddieomm.com/wp-admin/

    What I posted is how to address the problem you are having.

    Thread Starter freddieomm

    (@freddieomm)

    Okay, thanks, I thought I was still logged in… I don’t have a backup copy of the Sample child theme, will I be able to get what I need easily?

    Where did you get it? We don’t have access to commercial themes.

    Thread Starter freddieomm

    (@freddieomm)

    Okay, it says I have to rename it, but how do I get to where I can rename it (wp-content/themes) if I cannot log in? Also I have not used FTP so the instructions don’t make a lot of sense to me.

    But thanks anyway for any advice you can give..

    Thread Starter freddieomm

    (@freddieomm)

    @ WPYogi – I got it from Genesis site, the sample child theme is I think their standard child theme.

    FTP is a generic (not part of WP) way to access files on a server – you’ll need to ask your hosting company for help with setting that up or look on their support DOCS – it’s not hard to use – see:

    http://codex.wordpress.org/FTP_Clients

    Thread Starter freddieomm

    (@freddieomm)

    Okay, thanks, WPyogi, unfortunately I gotta go now so I shall check it out tomorrow.

    For support with Genesis themes, this is a good place to go: http://www.studiopress.com/forums/

    Thread Starter freddieomm

    (@freddieomm)

    okay, my host suggested i do this:

    Broken Theme

    Log into cPanel
    Click phpMyAdmin
    Locate correct WordPress Database
    Browse table wp_options
    Go to page 2 change – the template and style sheet, type in: twentyten.

    i did this and can now log in to my admin for the site, but the site itself is still a white screen. what do i have to do to get it back?

    Thread Starter freddieomm

    (@freddieomm)

    in fact, there is now a red message in the admin page:

    ERROR: The themes directory is either empty or doesn’t exist. Please check your installation.

    Thread Starter freddieomm

    (@freddieomm)

    okay, i have now reactivated the genesis framework – but the sample child theme cannot be activated..

    so now i have a fairly crippled looking site but better than the white screen i suppose.

    maybe i should try the genesis forum to see what i should do to get my site back again.

    Thread Starter freddieomm

    (@freddieomm)

    now the site is gone again..

    this is unbelievably frustrating.

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘Site Whiteout’ is closed to new replies.