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Site URL Not Proper inside img SRC

  • have installed the plugin and have all the files in the right locations, all the right write/read/execute permissions set…but when I load my site I get a blank image as if the image was not found in the directory.

    I right click and check the inspector for the image url which it is trying to direct to. Well it is printing 3/4 of my URL and not printing the rest, so therefor it is giving me a 404 error.

    For example, my URL is


    but this plugin is returning the URL http://my.website.staging.com

    and therefore checking the wrong directory all together on getting the images for the captcha. How can I change the URL or hardcode it in so its the right one??? I’ve been reading through the code for an hour and can not pin point where it is. I thought it was $prefix, but no its not. Thanks, any ones help would be much appreciated.

    p.s If I go in to the inspector and add in wpengine.com in to the SRC it works, so I know 100% it is the URL

    edit: I have now checked get_site_url as well as home_url and they are both properly set. Why is your plugin omitting the .wpengine from the images SRC path????


Viewing 3 replies - 1 through 3 (of 3 total)
  • Still can’t seem to figure this one out. It’s just completely omitting parts of my URL.

    Any help would be appreciated

    Where is the url even being generated? I know the captchac and captchar create the image and the input box, but I can’t find that cocde any where at all.

    After tons of searching and picking through files I was able to pin point the offending line.

    I doubt anyone will have the same or similar problem, but I will add the resolution here in case. (little background – I am a web developer at a company working on a pre-existing website. Inside the functions.php file of my theme I was able to find a line of code that removed the small segment from the URL resulting in an incomplete path to the captcha images.)

    The offending line:

    function remove_sites_from_upload_dir($upload_dir) {
    	foreach ( $upload_dir as $key => $value ) {
           // $value = str_replace( '.wpengine', '', $value ); -- this line removed .wpengine. from inside the URL and caused captcha to display broken image links on the contact page //
    		$upload_dir[$key] = str_replace('/sites/2', '', $value);
    	return $upload_dir;
    add_filter('upload_dir', 'remove_sites_from_upload_dir', 10, 1);

    commenting out that single line fixed the problems for me. Good luck to any one having difficulties.

Viewing 3 replies - 1 through 3 (of 3 total)
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