Title: Site Stats Problem
Last modified: August 19, 2016

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# Site Stats Problem

 *  [wayside](https://wordpress.org/support/users/wayside/)
 * (@wayside)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/)
 * When I attempt to get my site stats from my admin control panel I receive the
   following message:
 * Your WordPress.com account, r*****y is not authorized to view the stats of this
   blog. Currently access to stats is broken for some users and we are working on
   fixing this. Your stats are still being counted and will be visible once we restore
   access for your account.
 * Any ideas on when this will be solved?
 * Thanks,
    Richard

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982804)
 * A WordPress.com problem.
 *  [Chip Bennett](https://wordpress.org/support/users/chipbennett/)
 * (@chipbennett)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982806)
 * Technically, it is a Plugin issue: either the WordPress.com Stats Plugin, or 
   the JetPack Plugin.
 *  Thread Starter [wayside](https://wordpress.org/support/users/wayside/)
 * (@wayside)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982809)
 * Are you saying that a re-installation of the plug in would solve it? Is the server
   that provides site stats down?
 *  [Chip Bennett](https://wordpress.org/support/users/chipbennett/)
 * (@chipbennett)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982818)
 * It is currently a known issue that the Plugin developer (Automattic) is working
   on.
 *  Thread Starter [wayside](https://wordpress.org/support/users/wayside/)
 * (@wayside)
 * [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982819)
 * Chip,
 * Thank you for the information.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Site Stats Problem’ is closed to new replies.

## Tags

 * [site stats](https://wordpress.org/support/topic-tag/site-stats/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [wayside](https://wordpress.org/support/users/wayside/)
 * Last activity: [15 years ago](https://wordpress.org/support/topic/site-stats-problem/#post-1982819)
 * Status: not resolved

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