Support » Plugin: Jetpack by WordPress.com » Site Stats not working

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  • Yeah I get the same too.
    The errror is
    unknown_token: It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting.

    Of course I did follow the advice of disconnecting/reconnecting but nothing changed. I hope we won’t lose the stats data.

    After disconnecting/reconnecting again it got fixed for me – sorry for highjacking your thread btw!

    Don’t you get any error message at all?

    I deactivated it then reactivated it but still the same:(

    It just thinks and thinks. No error message.

    Okay, I got it to work. I deactivated a few plugins that I wasn’t using anymore. And now the Stats are working again. Though I’m not sure which plugin was causing the problem.

    Plugin Contributor Christopher Finke

    (@cfinke)

    amblogdesign, would you mind posting a list of the plugins that might have caused it?

    Sure, here are the ones that I deactivated.

    LifeGuard Assistant
    Search Regex
    ShareThis
    Smart Slideshow Widget

    I deleted 2 more plugins but I don’t remember which ones they were.

    I don’t have these plugins, but this also happened to me after the latest update. Just spinning forever.

    Actually it was happening before the previous update, then started working again, but now it has stopped.

    I’ve tried deactivating/reauthorizing jetpack and then deactivating all the plugins one by one, no solution.

    ok i had the same problem- deactivated a few plugins and it started working again too

Viewing 8 replies - 1 through 8 (of 8 total)
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