Jetpack by WordPress.com
Site stats not loading on one of my pages (4 posts)

  1. pharvie72
    Posted 3 years ago #

    Hello, I searched for help on this, got a bunch of links to no help so I am adding my own thread. For that I apologize. Short version, one of my sites stat pages will not load. I have updated ALL of my WP sites and my JetPack and have no issues with any of them except one site. I tried re-installing the WP update to no avail, and I thought it might fix itself, but it has been a couple of days now, just wondering what else I should try?


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Do you experience similar issues when trying to access your stats directly on WordPress.com?

    If stats are only broken in your dashboard, could you let me know what you see when trying to load the Stats page? Do you receive an error message?

    It might also be worth deactivating all other plugins, one at a time, to see if one of them conflicts with Jetpack.

    Let me know if it helps.

  3. pharvie72
    Posted 3 years ago #

    Hi Jeremy, I have found the culprit.

    It is a word press plug in called WP Message alert, Which is saddening, because that is a pretty sweet little plug in. I hope you will be able to help with this. But i'm not sure how.

  4. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Could you check for Javascript errors when viewing your Stats page? You can use your browser's Javascript console to search for Javascript errors:

    Could you also try to use a different alert plugin, and see if you experience similar issues? The following plugin seems to propose features similar to your WP Message alert plugin:

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