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[Resolved] Site shut down, can't even log in!

  • I was playing around with the CSS and I think I did something wrong and my site completely shut down.
    Now I can’t even login to correct what I did.

    Would be great if someone can help me access it and change it back?

    Thanks!

    The sites self-hosted: http://www.sheenayoung.com.

Viewing 15 replies - 1 through 15 (of 24 total)
  • D M

    @eloquentbohemian

    Do you have FTP access?

    No unfortunately. I do all my editing through wordpress’s admin portal.

    D M

    @eloquentbohemian

    How did you install WordPress?

    Deactivate all your plugins and revert to Twenty Eleven theme and see if the problem persists. Also see this report

    D M

    @eloquentbohemian

    She can’t login. Read the O.P.

    She can’t login. Read the O.P.

    There are other methods too, such as using FTP, cPanel, etc.

    I’m a complete noob so I purchased WordPress help to migrate my posts from WordPress.com to WordPress.org with BlueHost as my server.

    And as the technician instructed, I’ve always updated and edited through the wordpress admin portal – in my case sheenayoung.com/wp-admin

    And no since I can’t login, I can’t change or reinstall anything. My site is blank and the login page comes up blank.

    I don’t know how to login via FTP or cPanel either, Krishna, so any guidance would be great!

    Thanks guys.

    D M

    @eloquentbohemian

    You’re with Bluehost and they have a Live Chat https://my.bluehost.com/cgi/help – which is on-line now. You could ask the tech who answers.

    D M

    @eloquentbohemian

    Tell the tech that you can’t login to your WordPress, the page is blank. See if they will assist.

    Thanks Dave, I’ll try that now and see if they can help me!
    Be back with an update soon.

    Please read this:
    http://codex.wordpress.org/Login_Trouble

    Also, you can seek the help of your host for login and other problems. Anyway, there is no harm in contacting your host if you cannot login and make changes.

    D M

    @eloquentbohemian

    I can see your site, btw, but not your WP login.

    Krishna,
    I am waiting in queue to live chat with my host.
    Thanks for the document – except it’s not relevant cos it’s not I’m having trouble logging in, I can’t even see the page to login. http://www.sheenayoung.com/wp-admin comes up blank at the moment.

    Dave, that’s odd! I can’t see my site or my WP login.

    D M

    @eloquentbohemian

    Okay, I can view your site and navigate it. All pages from your top nav come up, but single posts are blank pages.

    Edit: single posts show, but initially were slow loading. So, I can see and navigate your whole site.

    @sheenayoung,
    As you have contacted your host, hopefully, they will solve the problem for you.

Viewing 15 replies - 1 through 15 (of 24 total)
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