Support » Plugin: Team » Site shows version 2.1.3, Repository shows 1.7

  • We have been experiencing malware insertions and are trying to eliminate all backdoors. The plugin in our site has a version number of 2.1.3 but when we looked at the plugin repository at the version number is only 1.7. This mismatch is strange and while not a guarantee of hacking it should nonetheless be considered suspicious. Can you explain to us what is going on? I am recommending that the customer upgrade to your Pro version to retain the functionality. Please let us know ASAP.

    The page I need help with: [log in to see the link]

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  • Plugin Author themepoints


    Thanks for your question. Our plugin comes with two different versions Free and Pro and the free and pro versions number is totally different. We made two different versions because avoid the conflict issue. If someone upgrades it to the pro version it automatically retains the old data of the free version.

    Also, two different team showcase plugins come with the same name it sometimes causing the Namespace issue. Can you please check your plugin purchase details maybe you purchase it from Codecanyon?

    If you have more questions please let us know. we are happy to assist you.

    Best Regards

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