Site pages and admin log in issues

  • dwasil55

    (@dwasil55)


    5 years, 6 months ago

    The site was working up until I published an update on the homepage, reviewed it and it was fine. I noticed that the menu link did not have the url pointing to the homepage. I was looking through the admin dashboard to find the main menus, when I all of a sudden could not do anything and the site no longer displayed properly.

    This is what the site looks like:
    Skip to navigation Skip to content
    HaveAcandle
    Search for:
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    Menu
    Home
    My Account
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    Contact Us
    Home
    My Account
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    $0.00 0 items
    Home / Home
    Home

    Contact Us
    5223 Ferrell mountain court
    North Las Vegas , Nevada 89031
    Phone: 1-702-219-5257
    Email: admin@haveacandle.com
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    © HaveAcandle 2018
    Privacy Policy Built with Storefront & WooCommerce.
    My Account
    Search
    Search for:
    Search products…
    Search
    0

    And we now can’t log into the admin dashboard to fix it.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • JNashHawkins

    (@jnashhawkins)

    5 years, 6 months ago

    Looks like you done something to the site URLs on the general settings page by adding ‘home’ to that.

    Here’s some instructions to help you with that https://codex.wordpress.org/Changing_The_Site_URL .

    Thread Starter dwasil55

    (@dwasil55)

    5 years, 6 months ago

    I don’t understand how to fix it. where do I find this on the site as it is? I am logged in. but not seeing where the php files would be.

    Thread Starter dwasil55

    (@dwasil55)

    5 years, 6 months ago

    Can someone help because when I try to login to haveacandle.com/admin it doesn’t recognize that page anymore. How do I get to the area to fix it. Do I down load WP? I have never done that before.

    Thread Starter dwasil55

    (@dwasil55)

    5 years, 6 months ago

    Since it is after the fact do I need to get on the server to do this? I am trying to get access now. My sisters son did the work and he is available to help so I am trying to help her.

    Gary Stevens

    (@garystevens)

    5 years, 6 months ago

    The best thing to do is to ask technical support to your hosting and let it be fixed.

    Thread Starter dwasil55

    (@dwasil55)

    5 years, 5 months ago

    the host doesn’t do fixes to WP sites. I am at their admin panel and see the php but not seeing wp-config.php anywhere.
    I found this:
    wp_wfConfig
    Columns Columns
    Indexes Indexes

    nothing that says in the suggested url https://codex.wordpress.org/Changing_The_Site_URL
    If someone could help me with where to look. I don’t have php on my new laptop. Can I do it in firefox browser? It has been a while since I have worked in any of these sites around 7 years. so any help is welcomed. thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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