To add to this post
The images I post in the hero widget only appear when i write a line of text, the size of the image will only be equal to the amount of text that i write,
Still the button does not show up
Hi, are you inserting the button shortcode? Have you set a height to the Hero?
[buttons]
Please, see the docs for more on those two points:
https://siteorigin.com/widgets-bundle/hero-image-widget/
Bem, we’re back tomorrow GMT+2. If you have follow-up questions, please send a link so we can take a look at the page concerned. Thanks.
Hi Andrew
http://bemrobinson.com/
Would you like the password to the back end?
Thanks.
I don’t see a SiteOrigin Hero widget on your home page. Is there one inserted?
Things to check:
Each Hero frame has a Background Image section. Make sure you have an image added.
To make your buttons show, you’ll need to insert the [buttons] shortcode into the content area.
This is a public forum, unfortunately no logging in.
Please check again andrew i have changed the website front page
http://bemrobinson.com/
Super, thanks for updating the home page so we can see what you’re working on.
Height:
Have you tried the Height setting I mentioned earlier? Open the global Design and Layout section, set an overall Hero height to establish a common height for your frames.
Buttons:
Try temporarily deactivating all non-SiteOrigin plugins and switching to a default WordPress theme like Twenty Sixteen. See if the Hero and button placement is different/resolved.
We’re back online tomorrow.
Hi
If i disable the plugins then my website wont work as they are unique to the theme , can I contact you privately so you can access the back end for you to see.
Hi. Disabling all other plugins and switching to a default theme is a standard and important troubleshooting step. By doing so you can establish a working baseline. If the button issue is resolved with a default theme and no other plugins then you know there is a conflict. Add back the theme, check the issue, then add back supporting plugins until the issue occurs.
We offer email support as part of SiteOrigin Premium, otherwise, we’re available on this forum, WordPress.org or our own forum, also public.
Hi
I have disabled the plugins and turned to a neutral theme, it is still acting weird can i send screenshots?
For sure. Please, send a screenshot of the first frame in your Hero with the contents section open and also a screenshot with the Buttons section from your first frame. I usually use https://imgur.com/.
To solve some styling issues, go to Settings > Page Builder > Widgets and disable the setting Add widget class.
Please, also send a screenshot of the Design and Layout section, global settings in the Hero.
Ok, good stuff! So the button is in place, the styling is just being lost in part to the theme styles. The height issue I can see. Let me ask Alex from SiteOrigin to take a look for us. One moment 🙂
How would I make button styling better, if it is lost in the theme can I do something
