Support » Fixing WordPress » Site online, but can't access admin panel

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  • esmi


    Forum Moderator

    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    And, yes – I mean try all of the above steps.

    Moderator Matthew


    Volunteer Moderator

    This sounds like a server problem. You should most likely contact your website host.

    Moderator Matthew


    Volunteer Moderator

    esmi, he is locked out of it. How can he do the things above?

    @websiteguy – all of those steps are done using FTP.

    First of all, thanks for the answer Esmi.
    I tried all the above but, as it did before, when I change the name folder of my active theme (Responsive, and the child I’m using too, to be sure), the live site just goes blank.
    I don’t know why, but it seems to be unable to switch back to the default theme…

    Also, running the upgrade manually resulted in a message saying “No update required”.

    I really have no clue what the hell it’s happening.

    Btw: I can’t find my .htaccess in the root folder.

    And I don’t know if this might help, but I’m using
    Mac OS X, 10.6.8
    Wordpress 3.8

    I reuploaded just the theme folder from the fresh wordpress installation.
    After that, I’d been able to access the admin panel again, and thus to set up the desired theme again.

    Thanks everybody for the support!

Viewing 7 replies - 1 through 7 (of 7 total)
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