Title: Site not Responsive Last modified: August 30, 2016 --- # Site not Responsive * Resolved [LorraineW](https://wordpress.org/support/users/lorrainew/) * (@lorrainew) * [10 years, 11 months ago](https://wordpress.org/support/topic/site-not-responsive/) * Last question of the day I hope! * This theme is supposed to be responsive but when I view it on several devices it is not. Some images are stretched and not in the correct positions. It all just looks messy. * Is there anything I can do please? * Thank you in advance, Lorraine * Website: [http://www.lorrainewallace.com](http://www.lorrainewallace.com) Viewing 15 replies - 1 through 15 (of 15 total) * Theme Author [sonalsinha21](https://wordpress.org/support/users/sonalsinha21/) * (@sonalsinha21) * [10 years, 10 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436762) * Will resolve this in next update. Thanks for reporting. * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 10 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436764) * The headings stick together (line height / gaps) seem to fail, and the images stretch out of aspect ratio. * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 9 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436787) * Hello, just following up on this. I updated to the latest version but the issues are not fixed. The images are still stretched and the line heights not correct. * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436797) * This is not resolved * Thread Starter [LorraineW](https://wordpress.org/support/users/lorrainew/) * (@lorrainew) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436800) * I too would like to know when this will be resolved. * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436801) * Hi LorraineW – how long have you been waiting on a fix for this? I think the developer has found it too hard to fix. I have given a 1 star rating on this theme purely because of this issue. Pretty bad support and a huge oversight in development * Theme Author [sonalsinha21](https://wordpress.org/support/users/sonalsinha21/) * (@sonalsinha21) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436802) * [@greggles77](https://wordpress.org/support/users/greggles77/): We had many reports of other problems as well which we cleared out this month. * Next update on coming Monday should fix this problem of image stretching. * About support we do pride ourselves with good support for our premium clients. For free users there are more than 600,000 downloads of our themes here. So its not possible for us to support to each one. But still at large we try our best to rectify common issues which people have most of the time. * Sorry if you had to wait longer but this fix should be done in next update. * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436803) * Hi there – that means that 600’000 people have stretched images (and compressed header text) on their websites when viewed on a mobile device? Having said that I’m grateful you replied and thank you for the update. Can you please please please give me some idea of when this update will be done that will be rectifying these problems? Sorry but I have hears ‘next update’ and the next update didn’t seem to do anything. Not trying to be ungrateful just deciding whether to keep using this theme. * Thanks * Theme Author [sonalsinha21](https://wordpress.org/support/users/sonalsinha21/) * (@sonalsinha21) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436804) * This Monday the next update will be launched. 600,000 is total downloads for all themes. * SKT White i guess is 150,000 downloads. * Thread Starter [LorraineW](https://wordpress.org/support/users/lorrainew/) * (@lorrainew) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436805) * [@skt](https://wordpress.org/support/users/skt/) Themes: Glad to hear this will soon be fixed. As a premium member I asked about this directly a couple of months ago along with some other issues. I sent you several screen shots but nothing was resolved and to be honest I’ve had other priorities which meant I didn’t make the effort to pursue it, so I’m looking forward to this fix. Thank you. * [@greggles77](https://wordpress.org/support/users/greggles77/): I agree that this is an oversight that shouldn’t have occurred or should have been addressed sooner as it is a big issue, but to be fair to the developer, for the most part as a premium user I have been very happy with the direct support offered. Hopefully with this update we’ll all be happy again 🙂 * Theme Author [sonalsinha21](https://wordpress.org/support/users/sonalsinha21/) * (@sonalsinha21) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436806) * Today a new update was made. It should be live by Monday via theme admin team. Once done confirm if this is resolved. * Thread Starter [LorraineW](https://wordpress.org/support/users/lorrainew/) * (@lorrainew) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436807) * Thank you, I’ll report back. * Thread Starter [LorraineW](https://wordpress.org/support/users/lorrainew/) * (@lorrainew) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/#post-6436810) * Hi Shri, No, I’m afraid my site is still not responsive on my phone. Some images are still stretched…. [http://www.lorrainewallace.com](http://www.lorrainewallace.com) * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/page/2/#post-6436812) * Just to add, the images within the blog articles are fine, and look great. It is just the featured images that appear on the main page of the site that are stretched. Thank you * [greggles77](https://wordpress.org/support/users/greggles77/) * (@greggles77) * [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/page/2/#post-6436815) * Hello developer / SKT themes any further update? Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Site not Responsive’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/skt-white/2.1/screenshot.png) * SKT White * [Support Threads](https://wordpress.org/support/theme/skt-white/) * [Active Topics](https://wordpress.org/support/theme/skt-white/active/) * [Unresolved Topics](https://wordpress.org/support/theme/skt-white/unresolved/) * [Reviews](https://wordpress.org/support/theme/skt-white/reviews/) * 15 replies * 0 participants * Last reply from: [greggles77](https://wordpress.org/support/users/greggles77/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/site-not-responsive/page/2/#post-6436815) * Status: resolved