Title: "Site not installed"
Last modified: August 22, 2016

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# "Site not installed"

 *  [edouardo17](https://wordpress.org/support/users/edouardo17/)
 * (@edouardo17)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/site-not-installed/)
 * Hi guys,
 * My problem is simple: I invite you to go and see it on my website, it is pretty
   obvious once you see it: [http://www.fsrepaint.com](http://www.fsrepaint.com)
 * Not only the “Site not installed” thing… Since it happened, all the fonts changed,
   the titles, I can’t access my Portfolio’s photos anymore, some links are dead,
   etc…
 * I already contacted OVH, and according to them, it doesn’t come from their side.
   They told me to change my passwords, which I already did (even though my previous
   passwords were definitely strong enough!)
    I also tried to restore the website
   from 3 weeks ago, but it didn’t change anything.
 * I’d like to know if anyone of you could help me out!
    Many thanks in advance!
 * Edouard

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Radices](https://wordpress.org/support/users/radices/)
 * (@radices)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/site-not-installed/#post-5598495)
 * There page indicates a Domain pointing issue … how is WordPress involved?
 * [http://www.ovh.co.uk/g1585.configuration](http://www.ovh.co.uk/g1585.configuration)
 *  Thread Starter [edouardo17](https://wordpress.org/support/users/edouardo17/)
 * (@edouardo17)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/site-not-installed/#post-5598499)
 * Well, that’s what I thought first, but how would you explain that it happened
   over night a few weeks ago?
 *  Thread Starter [edouardo17](https://wordpress.org/support/users/edouardo17/)
 * (@edouardo17)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/site-not-installed/#post-5598741)
 * Mon problème persiste, je n’ai toujours pas de solution… Le lien que Radices 
   m’a envoyé contenait plusieurs méthodes de résolutions du problème, j’ai tout
   essayé après quoi mon site n’a plus été accessible pendant un certain temps…
   
   OVH m’a aidé à résoudre mon problème très efficacement, mais voilà ce qu’il m’ont
   répondu quand il s’est agit de résoudre le problème actuel, à savoir ce que je
   décrivais dans mon premier message:
 * > “Monsieur,
   > Certains de vos fichiers sont bien accessibles:
   > [http://www.fsrepaint.com/readme.html](http://www.fsrepaint.com/readme.html)
   > 
   > [http://www.fsrepaint.com/license.txt](http://www.fsrepaint.com/license.txt)
   > Cela signifie que nous ne notons aucun dysfonctionnement sur nos serveurs et
   > que le souci provient de votre programmation.
   >  Nous vous invitons à vous rapprocher
   > de la communauté de wordpress ou faire appel à un webmaster afin de vérifier
   > le souci de l’affichage sur votre page d’accueil.
   > Nous restons à votre disposition pour toute information complémentaire.
   > Cordialement
   >  Paul, N”
 * Il semblerait donc que ce problème ne vienne pas d’eux. Est ce que quelqu’un 
   aurait-il une idée?
 * Merci d’avance!
 * Edouard
 *  [mjassen (mjjojo)](https://wordpress.org/support/users/mjjojo/)
 * (@mjjojo)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/site-not-installed/#post-5598743)
 * Hi!
 * [@edouard](https://wordpress.org/support/users/edouard/), on your home page if
   one scrolls down, your site is there. So it seems that the message with “Site
   not installed” is just an image at the top of the page…
 * Given the context– that you didn’t make this change and that it happened by itself
   overnight– it seems that it’s time for you to start working your way through 
   these resources:
    [http://codex.wordpress.org/FAQ_My_site_was_hacked](http://codex.wordpress.org/FAQ_My_site_was_hacked)
   [http://wordpress.org/support/topic/268083#post-1065779](http://wordpress.org/support/topic/268083#post-1065779)
   [http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/](http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/)
   [http://ottopress.com/2009/hacked-wordpress-backdoors/](http://ottopress.com/2009/hacked-wordpress-backdoors/)
 * Additional Resources:
    [Hardening WordPress](http://codex.wordpress.org/Hardening_WordPress)
   [http://sitecheck.sucuri.net/scanner/](http://sitecheck.sucuri.net/scanner/) 
   [http://www.unmaskparasites.com/](http://www.unmaskparasites.com/) [http://blog.sucuri.net/2012/03/wordpress-understanding-its-true-vulnerability.html](http://blog.sucuri.net/2012/03/wordpress-understanding-its-true-vulnerability.html)
   [http://blog.sucuri.net/2010/07/understanding-and-cleaning-the-pharma-hack-on-wordpress.html](http://blog.sucuri.net/2010/07/understanding-and-cleaning-the-pharma-hack-on-wordpress.html)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘"Site not installed"’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [mjassen (mjjojo)](https://wordpress.org/support/users/mjjojo/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/site-not-installed/#post-5598743)
 * Status: not resolved

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