Support » Fixing WordPress » Site not accessing external information

  • Hi, I am having an issue with my website. I believe that this has to di with my hosting, but I don’t know how to fix it.
    I previously had this website installed on a localhost server on my computer, while I was building it, but now that it is hosted, I am experiencing some difficulties. I have a plugin that will take user’s username and link it to an avatar on another website, similar to gravitar.
    The user accounts would update the avatar flawlessly on the localhost, but now will not access the server at all.
    I am also having an issue with another plugin that is meant to send a query to a server that I am hosting, and that query isn’t getting through either, whereas it was doing so on the localhost server.
    This leads me to the conclusion that the hosting company has a firewall blocking these connections, and I was wondering if someone knows a way to disable it.
    My website:

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