Site management shows too many errors

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 2 months ago

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following?

    1. Disable your Maintenance plugin to make the site public.
    2. Go the Jetpack menu in your dashboard, scroll down to the bottom of the page.
    3. Click on “Disconnect from WordPress.com”.
    4. Reconnect to WordPress.com by clicking on the connect button at the top of the page.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter Rahul Ramesh

    (@rahulascents)

    9 years, 2 months ago

    Hi, I tried reconnecting and disabling the plugin. Now when I click on “Add New Post” in wordpress.com it redirects me back to my admin panel. I am contacting support now. Also here is a screenshot of the debugging page:
    http://ghosthut.com/wp-content/uploads/2015/02/Screenshot_11.png

    Thread Starter Rahul Ramesh

    (@rahulascents)

    9 years, 2 months ago

    Also, here is one more screenshot. I think this shows that JSON API is connecting properly as all my categories and all are getting synced with WordPress.com
    http://ghosthut.com/wp-content/uploads/2015/02/Screenshot_21.png

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 1 month ago

    Could you go to Jetpack > Settings in your dashboard, and click on the Configure link next to the JSON API module. Is the option on that page enabled?

    Thread Starter Rahul Ramesh

    (@rahulascents)

    9 years, 1 month ago

    Yes, it is enabled. I can update plugins via centralized site management but I cannot write posts nor save them as draft, which redirects me back to my site admin panel. It is kind of weird.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 1 month ago

    Weird indeed. The debug results might tell us more. If you haven’t sent us the debug results from the Debug page in your dashboard, could you please do so, and mention this thread?

    Thanks!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 1 month ago

    Could you also try to access the editor directly via this link?
    https://wordpress.com/post/85269472/new/?optin

    Thread Starter Rahul Ramesh

    (@rahulascents)

    9 years, 1 month ago

    Ok, I tried to access via the link you gave me and now this happened:
    http://ghosthut.com/wp-content/uploads/2015/02/Screenshot_31.png

    Thread Starter Rahul Ramesh

    (@rahulascents)

    9 years, 1 month ago

    Yes I did send a bug report and has mentioned this thread as well. I am waiting for a reply from them now 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
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