An editor at a major paper told me she can’t view my site: “Your site is looping on my computer screen and I can’t scroll down in it; nor can I get rid of it and try to start over.” She said she won’t come back until I assure her it’s working and safe.
I’ve spent the whole day now trying to troubleshoot it. I upgraded one step up to 3.5, deleted all unused plugins, and tested it on securi site and another site, both saying it’s safe. I also tested it in Adobe BrowserLabs. It comes up fine in Safari and Firefox, but in IE8 and 7 it won’t show. I have IE8, and can confirm it crashes every single time I try to load the site.
In my stats, I can see that she attempted to visit the page 8 times. I haven’t seen this in stats before.
What else can I do to test it, or fix it? I have Firebug and can’t understand how it works.
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