Support » Fixing WordPress » Site looping for a visitor

  • Resolved Drawer2


    An editor at a major paper told me she can’t view my site: “Your site is looping on my computer screen and I can’t scroll down in it; nor can I get rid of it and try to start over.” She said she won’t come back until I assure her it’s working and safe.

    I’ve spent the whole day now trying to troubleshoot it. I upgraded one step up to 3.5, deleted all unused plugins, and tested it on securi site and another site, both saying it’s safe. I also tested it in Adobe BrowserLabs. It comes up fine in Safari and Firefox, but in IE8 and 7 it won’t show. I have IE8, and can confirm it crashes every single time I try to load the site.

    In my stats, I can see that she attempted to visit the page 8 times. I haven’t seen this in stats before.

    What else can I do to test it, or fix it? I have Firebug and can’t understand how it works.

Viewing 6 replies - 1 through 6 (of 6 total)
  • It might have something to do with a jquery. How do you update the jquery?

    Christine Rondeau


    Volunteer Forum Moderator

    From looking at the source code it looks like you have the most recent jQuery version.
    Have you tried testing your site on IE8 with a different theme? That would at least narrow it down. If it’s not the theme, then I would try and deactivate all plugins and the reactivate them one by one.

    It looks like you have your favicon link in between the head and the body – I don’t know if that would cause major problems – but you should probably fix that:

    Oh, gee, Christine, I kept thinking it was IE’s fault and completely forgot about trying another theme! Thanks! The 20-10 theme loaded up just fine in ie8, so it must be my theme that I spent weeks putting together….

    Not sure if I want to give that theme up just yet, but will think about it.

    WPyogi, I’ll go through the validator, thanks, and maybe that will make my theme usable.

    I updated the theme, Brunelleschi, but it won’t load in IE7 or IE8, so it’s unusable if those visitors can’t see me. Too bad, I really liked it! Am adding this to tags so other people can find this, and maybe author can correct it.

Viewing 6 replies - 1 through 6 (of 6 total)
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