Site Kit encounterred an error

Resolved

(@pascalb972)

Hello

I got this message on Google site dashboard :

Cannot read property 'activateModule' of null

    in ActivateModuleCTA
    in AnalyticsInactiveCTA
    in div
    in div
    in div
    in div
    in Layout
    in div
    in LegacyDashboardSearchFunnel
    in FilteredComponent
    in FilteredComponent
    in WithFilters(DashboardModule)
    in DashboardModules
    in DashboardMain
    in div
    in Row
    in div
    in Grid
    in div
    in div
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root

Can you please helps me with this ?

Thanks ahead

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

خالد
(@k1056009739)

1 year, 5 months ago

لا استطيع فتحها

Renee Johnson
(@reneesoffice)

1 year, 5 months ago

@pascalb972 thanks for reporting!

Could you attempt to access Site Kit in an incognito browser window and let us know if the error persists?

Also note that I currently cannot access your site directly so that may need to be resolved.

@k1056009739 please feel free to open a new support topic so we can address your issue specifically.

Thread Starter pascalb972
(@pascalb972)

1 year, 5 months ago

Hello,

website is https://serviette-reutilisable.fr/ .

Sorry for mistaping.

error still visible in incognito mode.

kind regards

Renee Johnson
(@reneesoffice)

1 year, 5 months ago

@pascalb972 no problem at all and thanks so much for the reply.

To rule out if another plugin or your theme is involved, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

– Please enable the Site Kit plugin and let me know if the issue is present.
– Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
– Note you can disable troubleshooting mode from the plugins page.

Plugin Support James Osborne
(@jamesosborne)

1 year, 5 months ago

@pascalb972 Just following up with you to check whether you’re still encounter this issue after checking with the Health Check & Troubleshooting plugin?

Plugin Support James Osborne
(@jamesosborne)

1 year, 4 months ago

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

premsagar1234
(@premsagar1234)

11 months, 1 week ago

Friends,
I am facing an error in googlesitekit:
in ActivateModuleCTA
in div
in Cell
in div
in Row
in AdminBarWidgets
in div
in div
in div
in AdminBarApp
in RestoreSnapshots
in ErrorHandler
in Root`
Please help me,
PKSingh

Plugin Support James Osborne
(@jamesosborne)

11 months, 1 week ago

Hi @premsagar1234 If you’d like to open a new support topic we’d be happy to assist with your case individually.

Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form after opening a support topic.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Site Kit encounterred an error’ is closed to new replies.

Views