• Resolved happyharris

    (@happyharris)


    Can anyone help me with this?
    In Site Kit Summary I get this message :-

    Site Kit encountered an error…

    What do I do? I am not a programmer or anything, just a blogger wanting to get on and blog I have no skills to sort this kind of thing out, please can any of you help me – thanks

    Cannot read properties of undefined (reading ‘Pe’)
    in GoogleChart
    in ContextProvider
    in Chart
    in div
    in GoogleChart
    in div
    in WPDashboardUniqueVisitorsChartWidget
    in div
    in WPDashboardWidgets
    in div
    in WPDashboardApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

Viewing 11 replies - 1 through 11 (of 11 total)
  • I have the same issue since upgrading to the lastest version

    `Cannot read properties of undefined (reading 'Pe')
    
        in GoogleChart
        in ContextProvider
        in Chart
        in div
        in GoogleChart
        in div
        in WPDashboardUniqueVisitorsChartWidget
        in div
        in WPDashboardWidgets
        in div
        in WPDashboardApp
        in RestoreSnapshots
        in ErrorHandler
        in ThemeProvider
        in StrictMode
        in Root`

    me too

    Cannot read properties of undefined (reading 'Pe')
        in GoogleChart
        in ContextProvider
        in Chart
        in div
        in GoogleChart
        in div
        in WPDashboardUniqueVisitorsChartWidget
        in div
        in WPDashboardWidgets
        in div
        in WPDashboardApp
        in RestoreSnapshots
        in ErrorHandler
        in ThemeProvider
        in StrictMode
        in Root

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @happyharris,

    Thanks for getting in touch. From previous reports of this error this came about as a result of a third party plugin conflict, with another plugin requesting Google Chary library scripts outside of their pages (including on the Site Kit dashboard).

    So we can determine the cause in your case, please share your Site Health information using this form. Once we have this I can check your plugin environment and see if I can identify any such plugin.

    You can also check does the same occur if you activate Site Kit in troubleshooting mode, using the Health Check & Troubleshooting plugin.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @ramzii @creactivemind Please can I ask that you both create your own topics so that we can help assist you there individually, thanks.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @happyharris @creactivemind @ramzii We have just released version 1.90.1 of the plugin which should contain a fix for this issue. Please can you update to the latest version and confirm you no longer see the error?

    Thank you. but somehow I still get this message.

    Cannot read properties of undefined (reading 'Pe')
        in GoogleChart
        in ContextProvider
        in Chart
        in div
        in GoogleChart
        in div
        in UserCountGraph
        in div
        in Cell
        in div
        in Row
        in div
        in Grid
        in div
        in div
        in Widget
        in WithWidgetSlug(Widget)
        in DashboardAllTrafficWidget
        in WhenAnalyticsActive(DashboardAllTrafficWidget)
        in WidgetRenderer
        in div
        in Cell
        in WidgetCellWrapper
        in div
        in Row
        in div
        in div
        in Grid
        in WidgetAreaRenderer
        in div
        in WidgetContextRenderer
        in DashboardMainApp
        in DashboardEntryPoint
        in RestoreSnapshots
        in ErrorHandler
        in ThemeProvider
        in StrictMode
        in Root

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @creactivemind, and sorry to hear that didn’t work in your case. As what you’re encountering seems to be a similar Google Charts library conflict, based on the information you provided, please open an individual support topic and we can communicate from there.

    Within your support topic please share whether you encounter this within the main WordPress dashboard, or the Site Kit dashboard page. I can then advise on this further, with possible troubleshooting steps using the Health Check & Troubleshooting plugin.

    I’ll keep an eye out for your topic. Thank you!

    hi, yes, it’s only displaying this error message in the site kit dashboard. i’ve created a separate ticket. Thanks.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Thread Starter happyharris

    (@happyharris)

    @jamesosborne – thank you mine is all sorted now…i didnt do anything…i was ill for about a week and came back to blog and its disapeared…thank you x

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @happyharris. Many thanks for the update, and happy new year.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Site Kit encountered an error’ is closed to new replies.