Support » Fixing WordPress » Site is there but blank in edit

  • My site displays fine online. I want to edit a page. I can log into my dashboard fine and it shows the various pages correctly but when I click on ‘edit’ or ‘quick edit’ I am presented with a blank page saying this is my first visit! Help!

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    What did you do before this problem started?

    I haven’t updated the site for a while (several months) but I was previously able to do so without a problem. The pages are still there in my dashboard but when I click on one to edit it there is no content! The site itself displays fine online – http://www.campbellfoster.biz

    Moderator t-p

    (@t-p)

    I want to understand what you are saying.

    Are you saying you updated the WordPress?

    If so, try:

    – If you have access to your Dashboard’s Plugins page, try deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, switch to the unedited default Theme (Twenty Nineteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If taht does not resolve the issue, try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the wp-content directory or your wp-config.php file). Please read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://wordpress.org/support/article/wordpress-backups/

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