Site is hosed How do I fix?

  • BlogKing2

    (@blogking2)


    7 years, 4 months ago

    I just upgraded to WP 4.7 then tried setting php to 7. No go. so set back to 5.6
    installed this plugin to diagnose the issues and now site it totally hosed. can’t login or see site, just a blank page.

    I ftp into site to remove plugin but nowhere to be found. WTF!

    I when to cpanel and killed and cron jobs. there was one running don’t know it it was your or not but I don’t do any myself unless some plugin does in background.

    Now what. Did your plugin delete files? or what.

    Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter BlogKing2

    (@blogking2)

    7 years, 4 months ago

    the progress indicator in your plugin did not run just a spin ball. So shouldn’t it gracefully stop.

    Plugin Contributor Jason Stallings

    (@octalmage)

    7 years, 4 months ago

    Hi @blogking2,

    The plugin doesn’t delete any files or move anything, it only looks at your files. If there’s no progress in a minute then the scan has halted and it’s no longer running. The scan times out after 60 seconds then picks back up on the cron.

    Is there anything in the PHP/Apache error log? This should give a hint to what the issue is.

    Thread Starter BlogKing2

    (@blogking2)

    7 years, 4 months ago

    looks like failing to connect to sql server. I wrote to hosting support to look into.

    Still why would your plugin not show up in plugin folder when I ftp. Did it erase itself?

    Thread Starter BlogKing2

    (@blogking2)

    7 years, 4 months ago

    I got it resolved with hosting company. would like an updated plugin that works with WP 4.7 soon. Thanks

    Plugin Contributor Jason Stallings

    (@octalmage)

    7 years, 4 months ago

    Hi @blogking2,

    The plugin does support WP 4.7 and I haven’t had any other reports of issues. Did your hosting provider tell you what was wrong?

    Still why would your plugin not show up in plugin folder when I ftp. Did it erase itself?

    I’m honestly not sure about that. The plugin doesn’t have any logic to delete files so this one perplexes me.

Viewing 5 replies - 1 through 5 (of 5 total)
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