Support » Plugin: Insert PHP Code Snippet » site is experiencing technical difficulties

site is experiencing technical difficulties

  • janenef

    (@janenef)


    1 year, 4 months ago

    I am running WordPress 5.2.3 running Twenty Sixteen Child theme with Insert PHP Code Snippet Version 1.3.

    I have created a page and added a snippet to it. When I view the page, it works correctly. If I go out of the page and try to open it for edit from Pages on the dashboard I recieve this “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” It will still View properly from the Pages. If I deactivate the plugin, I can then edit the page.

    Any help for fixing this would be appreciated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author f1logic

    (@f1logic)

    1 year, 4 months ago

    Please see if you have received any email with more details of the error
    Or please try to see if any errors are logged

    Thread Starter janenef

    (@janenef)

    1 year, 4 months ago

    This is what I receive in the email

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Insert PHP Code Snippet.

    First, visit your website (http://www.***.org/) and check for any visible issues. Next, visit the page where the error was caught (http://www.***.org/wp-admin/post.php?post=168&action=edit) and check for any visible issues.

    Here is what I see in the error log:
    [25-Oct-2019 14:05:07 UTC] PHP Warning: require(app/php/bootstrap.php): failed to open stream: No such file or directory in /home1/***/public_html/***/wp-content/plugins/insert-php-code-snippet/shortcode-handler.php(65) : eval()’d code on line 2
    [25-Oct-2019 14:05:07 UTC] PHP Warning: require(app/php/bootstrap.php): failed to open stream: No such file or directory in /home1/***/public_html/***/wp-content/plugins/insert-php-code-snippet/shortcode-handler.php(65) : eval()’d code on line 2
    [25-Oct-2019 14:05:07 UTC] PHP Fatal error: require(): Failed opening required ‘app/php/bootstrap.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home1/***/public_html/***/wp-content/plugins/insert-php-code-snippet/shortcode-handler.php(65) : eval()’d code on line 2

    Thanks

    Janene

    Plugin Author f1logic

    (@f1logic)

    1 year, 4 months ago

    Hi

    This means the error is from the php code used by you.
    See “app/php/bootstrap.php” is not locatable and hence the require function failed.

Viewing 3 replies - 1 through 3 (of 3 total)
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