Support » Plugin: Slimstat Analytics » Site is down with the latest version and the version before

  • Resolved questionabout


    I can’t figure out what is happening exactly, no error codes, nothing, I just get a blank page, disabled(renamed) slimstat plugin and all is working, I updated it to a new version and same thing happening.
    I haven’t changed any settings in the plugin it was just a random site down thing.
    Are there any logs to look at to see what is going on? Would still like to keep this plugin.

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  • Plugin Author Jason Crouse



    would you be able to confirm what version are currently trying to use? The error in version 4.5 was caused by some bad combination of settings (server-side tracker, a given version of PHP, etc), and we addressed the issue in version 4.5.1. Deleting the folder browscap-db under /wp-content/uploads/wp-slimstat/ should solve the issue.

    Please look at your web server error log to see if you find any clues in there.

    Thank you for your patience,

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