Support » Fixing WordPress » Site index file suddenly disappeared

  • This site has been hacked before but was then fixed with Sucuri and security plugins installed. It is now saying that there is no index page and when I go to the site it’s not there.
    wp-admin is also gone.
    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Do you know what version you were running? You could always reupload the index file using FTP or the server side file manager provided by your hosting provider.

    When I check your website, it appears there is no index file at all so the default index is being served which appears to show your webroot is empty… but that could be a fake empty index file also. You kind of need to determine which case is which.

    I recommend calling your web host for help or reinstalling your backup from before the hack or after the hack was cleaned out.

    I’d be very suspicious of my hosting account and consider how that account might have been compromised. At least change passwords on the control panel and any FTP accounts.

    It also appears your site is blacklisted by McAfee…

    https://sitecheck.sucuri.net/results/thehouseofwindsor.com.au

    So your site was probably still hacked or not properly cleaned the first time and I suspect the hack has something to do with the rest of your problems.

Viewing 3 replies - 1 through 3 (of 3 total)
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