Support » Fixing WordPress » Site homepage not available

  • Ibietela

    (@ibietela)


    Hi my site was working perfectly but later i started seeing this

    Forbidden You don’t have permission to access /index.php on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Pioneer Web Design

    (@swansonphotos)

    First, check your site at Securi (to see if it was hacked). If not, consult your webhost. This is assuming you made no changes to cause this.

    Ibietela

    (@ibietela)

    i did they comfirmed no malfunction or anything,my host said he does not know the problem

    Pioneer Web Design

    (@swansonphotos)

    I am not sure what type of diagnosis your host was able to provide you… Did they test the live site? Did they note they also received 403 errors? Did you make any site changes lately including updates?
    Without a site link, we would only be guessing at the issue.

    Ibietela

    (@ibietela)

    the index.php have change from 0000 to 655 don’t know. And my host reseller cant do it

    esmi

    (@esmi)

    Forum Moderator

    Change the permissions on index.php back to 644.

    Ibietela

    (@ibietela)

    Will it work?

    esmi

    (@esmi)

    Forum Moderator

    We won’t know until you try. Troubleshooting is a process of elimination.

    Ibietela

    (@ibietela)

    He said he tried it but it did not work

    esmi

    (@esmi)

    Forum Moderator

    Then he needs to look at possible file ownership issues. This is a hosting issue – not a WordPress one.

    Ibietela

    (@ibietela)

    oK thanks

Viewing 10 replies - 1 through 10 (of 10 total)
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