Change WP_DEBUG from false to true in wp-config.php file.
Hopefully you will get an error msg displayed on the next blank screen.
If so post the error message in this topic.
Then set WP_DEBUG back to default value false !
Also I can’t backup my database after I tried to schedule backs. It was working before with that setting unchecked.
I guess you are saying that after enabling scheduled updates you are unable to create a backup manually. Are you getting any error msg when clicking on the Create Database Backup button ?
If so post the error message in this topic.
dwinden
Thread Starter
kais12
(@kais12)
Change WP_DEBUG from false to true in wp-config.php file.
I changed it but there is no warning or error message.
Chrome : When i type in site address i get blank page, i hit refresh site loads perfect , after some ‘n’ mins when i click logo , i again get white screen.
Firefox: When i logon site address i see site ,( a shift from chrome), when i click logo after i navigate to some inner page i see white screen.
Note:
This same happens on Dashboard too.
Scheduled Backup:
Yes i get an error and it reads:
“Something went wrong with your backup. It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support.
I have used your plugin on some 4+ sites till date , never an issue till now. It started to happen when i enabled settings on plugin ( i had not done it b4 on this site).
Thanks!
Thread Starter
kais12
(@kais12)
Thanks for being so quick in your response a point i want to add
Deactivated the plugin and the issue is gone
If Schedule Database Backup setting is enabled, disable it.
Then check for the presence of wp-content/uploads/ithemes-security/backup.lock folder. Delete the folder manually if it exists.
Then try and create a backup manually. Click on the Create Database Backup button. It should work now.
You reported 2 issues. Blank page and Database Backup error. It could be these issues are related.
The instructions above are with Database Backup error in mind. But it could also affect blank screen issue.
Try it and let me know the result.
dwinden
Thread Starter
kais12
(@kais12)
Thank you very much . The issue is resolved .
It was backup.lock folder perhaps preventing the backup . Possibly whilst backup was in progress i clicked the backup and it got locked and ya know better than me.
The white screen is also gone and i can see site functioning very well.
I am in love with this security plugin and i can’t think of going LIVE without it safeguarding my site.
Thanks for replying so quick, i had thought it would take 1-2 days for me to get a reply, i know i was wrong.
*****/5 for the plugin
