Hi @findxbuy
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.com/contact-support/?rel=support&hpi=1
If you choose to reach out directly, please include a link to this thread.
Thanks!
I have used the direct link. Many Thanks
Hey @findxbuy,
We did receive your message – we’ll be addressing it shortly.
I’m going to mark this thread as solved. Cheers!
Please, I need help with this. my website seems to be unnaturally slow. it ws resolved before but has not started up again.
Site Health Status
The site health check shows information about your WordPress configuration and items that may need your attention.
1 critical issue
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritised.
Jetpack has detected a problem with the communication between your site and WordPress.com
Jetpack
There is a problem with the communication between your site and WordPress.com. This could be impacting some of your site’s Jetpack-powered features. If you continue to see this error, please contact support for assistance.
Contact Jetpack Support (opens in a new tab)
Hi @findxbuy –
I tested the Jetpack connection on your site and it is working as expected. It is possible that there was a temporary disruption to the connection at the time you saw the reported message in your Site Health.
As for your site’s speed, we recommend following the suggestions in this guide:
– Improve your Site Speed Score
Let us know if you continue to have issues with the Jetpack connection.
