Support » Fixing WordPress » Site Health Critical Issue

  • Resolved thisismej9

    (@thisismej9)


    Hello,
    After the update to 5.6.1 my site health status page started showing a critical issue. The following is what it says.

    Site Health Status

    The site health check shows critical information about your WordPress configuration and items that require your attention.
    1 critical issue
    Background updates are not working as expected

    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

    Passed-No version control systems were detected.
    Passed-Your installation of WordPress doesn’t require FTP credentials to perform updates.
    Error-Some files are not writable by WordPress:
    wp-load.php

    I was hoping that error would be fixed in the next version, but version 5.6.2 was automatically installed today, and the error is still showing. This problem is happening on 4 different wordpress sites I have.

    If anyone has any information as to what caused this error and how to fix it, I would very much appreciate it.

    Thank you,
    Edward

Viewing 3 replies - 1 through 3 (of 3 total)
  • Either there is an active plugin disabling your Auto Update Enable, or something in your .htaccess file, or something in the wp-config file such as :
    WP_AUTO_UPDATE_CORE = false

    Obviously if it happening on different sites, see the common plugins.
    Disable them all, then check again.

    Here are the docs on enabling updates :

    Configuring Automatic Background Updates

    Thread Starter thisismej9

    (@thisismej9)

    @corrinarusso, Thank you for your response to my inquiry.

    I tried disabling my plugins, to no avail, it didn’t change anything. One of my sites only has two plugins installed, but they are also installed on the other three sites.

    Since I have very little knowledge of making any changes through the file manager, I’ll have to have my web host help me with this issue.

    I’ve marked this thread as resolved, even though it isn’t yet. But I’ll tell you this for a fact, I’M GETTING SICK AND TIRED OF HAVING TO FIX THINGS, I DIDN’T BREAK. I only opened these sites less than a year ago, and this is the third time something went wrong after a wordpress version update.

    Once again, thank you @corrinarusso for your help.

    Edward

    You are welcome to provide the URL to your site(s) to provide more troubleshooting direction.

Viewing 3 replies - 1 through 3 (of 3 total)
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