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[resolved] Site hangs caused by admin-ajax.php, when clicking the order button (5 posts)

  1. liqvid
    Member
    Posted 2 years ago #

    Hi,

    when I have filled out the form at checkout and then click the Order-Button, the Site dimms a little bit to white and the loading-animation shows up. Thereafter nothing happens.

    Looking for it in chrome shows an Error with admin-ajax.php?action=woocommerce-checkout. This throws an 500 Internal Server Error. If I choose the option "preview" in chrome it shows me the design of the "New Account"-Email.

    Any hint?

    Thanks

    Michael

    http://wordpress.org/extend/plugins/woocommerce/

  2. fruitpixel
    Member
    Posted 2 years ago #

    Don't know if you've solved your issue or not, but I just had the same problem.

    Basically my problem was caused by the email templates in the woocommerce folder in my theme. I had updated woocommerce, but not updated these templates. I deleted these email templates from my theme and all started working again.

    I hope this helps someone with the same problem

    Thanks,
    Rik

  3. liqvid
    Member
    Posted 2 years ago #

    Hi Rik,

    sounds good, I will try that tomorrow and will report the successstory (I hope)

    Thanks!

    Michael

  4. liqvid
    Member
    Posted 2 years ago #

    Hey Rik,

    that's it!!!! It worked!!! Thanks alot. Unfortunately this breaks the system of having child-themes and own templates for woocommerce emails in there. Or is this only caused by the upgrade from 1.6 to 2.0.x? What do you think? I hope so...otherwise I have to copy the email-templates on every woocommerce update!??

    Thanks again!

    Michael

  5. fruitpixel
    Member
    Posted 2 years ago #

    Hi Michael,

    Great, glad you got it working! :)

    I would think that it was only caused by the major version upgrade to be honest - would be a bit rubbish if you were forced to do that on every upgrade, as it would negate an advantage of being able to override the existing templates!!!

    Cheers,
    Rik

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