The Support Forums will be in read-only mode for a scheduled maintenance window on 01 September 2016 14:00 UTC - 20:00 UTC. More information.

Site Hacked, trouble deleting users (2 posts)

  1. portablewasher
    Posted 3 years ago #

    I am not a programmer, I use my site to show and sell my art, a friend set it up for me. My site has approx. 11,000 invalid users and 95,000 unauthorized hosts. I changed my password and that seemed to stop unauthorized users from joining although, of course, the existing users continue to post all sorts of stuff.

    I was thinking that a way to deal with the problem would be to delete the users and select the option that lets you delete a user's posts as well. The problem is that when I do this, nothing happens. I get the "working", spinning curved line in the chrome browser tab and I get a "waiting for mywebsite.com" at the bottom of the page. Originally, I was able to delete users one at a time and this problem only happened when I selected lots of users for deletion. Now, I can't even delete a single user. I'm not sure if this is happening because my site has been hacked or if there is some other thing making my site so slow that I can't even delete users. My site still works on the web just fine. It just has 95,000 crazy posts in one section. Any ideas or suggestions??

    Many thanks!

  2. Tara
    Volunteer Moderator
    Posted 3 years ago #

Topic Closed

This topic has been closed to new replies.

About this Topic