Support » Plugin: Wordfence Security » site hacked-need help, Wordfence locked down access

  • Hi Wordfence,

    My WordPress site was hacked. I’ve done three things so far:

    At first I thought it was a simple script that duplicates as “pending posts” in my blog bar. The hacker disabled the “category” link where the pending posts are displayed… so that I can’t delete it. His ad scripts keep duplicating.
    Now I think it’s more serious. This category, one of five others was orginally called “Published Content.” When I went to delete it I saw I couldn’t, then changed the category to “hacker.” He then let me know he was on my site by scrambling some of my content and deleting other content.

    I investigated things on my site using the Foxfire browser, quit that application, opened Google Chrome did a search for my site:, clicked the url and was directed to this red flag window:

    This is probably not the site you are looking for!
    You attempted to reach, but instead you actually reached a server identifying itself as * This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version
    You should not proceed, especially if you have never seen this warning before for this site.
    I just updated all plugins and themes, then logged out of my site, then attempted to change my url login site administrator password and got this message:

    The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…


    Your security system has now locked down my site. Please tell me how to proceed.

    Last night I installed your free security plugin. This morning I purchased a yearly subscription to Wordfence.
    Would love some help.
    Thank you,


    Alison Perry

Viewing 1 replies (of 1 total)
  • The site seems to be all ok at this time.

    I would suggest that you change all your passwords if you haven’t already.

    The initial access may not have been through the wordpress.

Viewing 1 replies (of 1 total)
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