• Hi, looking for a little help,

    I am redesigning my website and have changed the Theme this morning but now my site won’t load at all, just getting a blank page? It’s been a while since I have changed/updated my site so thinking this may be a contributing factor?

    (I am not sure if the above version stated is correct either).

    Any help that people can offer would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello there,

    We guess there is some problem with your theme? Is that you customized something in your theme functions.php. No worries still you can change the theme via ftp or cpanel. If you have the credentials then it is easy to change the theme.

    If you have FTP Credentials then

    Login using Filezilla Client navigate to the folder of theme which is in wp-content/themes/

    Find the folder name of your theme and just rename it like “currenttheme-old” and then try to access the backend yousite.com/wp-admin (Once rename the theme it will revert back to default theme of wordpress once you access backend theme explorer).

    If you have Cpanel Credentials then

    Login using your credentials navigate to File manager section where try to find the theme folder inside wp-content/theme/ and then rename it like i said earlier for ftp.

    If you still facing an issue please provide the last 5 error log information here.

    Thank you,
    Vignesh Pichamani.

    Thread Starter pipandhattybloom

    (@pipandhattybloom)

    Hi, thank you for replying. I have tried logging into the control panel with http://www.pipandhattybloom.co.uk/wp-admin but I am just getting the same blank screen?

    Hello,

    Did you rename theme from cpanel?

    Login to cpanel won’t help without rename theme folder that’s why.

    Thread Starter pipandhattybloom

    (@pipandhattybloom)

    Hi, no, I didn’t rename anything. I don’t know how else to access anything other than #siteaddress#/wp-admin?

    All I did this morning was select a new theme and then nothing would load?

    Thanks again.

    Hi,

    Here is the step to access the file manager in cpanel.

    https://roadtoblogging.com/cpanel-file-manager-wordpress/

    Please navigate to wp-content folder

    wp-content/themes/

    Find the folder name of your theme and just rename it like “currenttheme-old” and then try to access the backend yousite.com/wp-admin (Once rename the theme it will revert back to default theme of wordpress once you access backend theme explorer).

    Thank you,
    Vignesh

Viewing 5 replies - 1 through 5 (of 5 total)
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