Title: site error
Last modified: August 22, 2016

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# site error

 *  [swableym](https://wordpress.org/support/users/swableym/)
 * (@swableym)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/site-error-5/)
 * did a select all updates and clicked update. saw the shark in the water screen
   after a couple minutes and the site is still down 12 hours later with an error
   of: Fatal error: Class ‘C_Router’ not found in D:\Hosting\9758400\html\wpsite\
   wp-content\plugins\nextgen-gallery\nggallery.php on line 395
 * my site is madriverhog.com
 * suggestions?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [RossMitchell](https://wordpress.org/support/users/rossmitchell/)
 * (@rossmitchell)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249600)
 * The standard procedure for type of plugin lemming march, is to get into your 
   website files using either FTP or through your web hosting management. Then rename
   your plugins directories, this disables them, you can then sort out which have
   issues, etc.
 *  Thread Starter [swableym](https://wordpress.org/support/users/swableym/)
 * (@swableym)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249624)
 * i can’t log in to the website as i get this message when i try. i was logged 
   in and saw a notification that i had plugin updates which i selected and clicked
   update. i have not been able to get back in since. i do not have ftp access. 
   what do i tell those that do to help get our site back up?
 *  [RossMitchell](https://wordpress.org/support/users/rossmitchell/)
 * (@rossmitchell)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249646)
 * I understand that you cannot login to your WordPress dashboard.
 * I am asking you to EITHER login to your web hosts files using FTP,
    OR login 
   to your website hosting management (probably cPanel) and use the file manager
   there to do these renames. These are different logins to your WordPress.
 *  [Daisy101](https://wordpress.org/support/users/daisy101/)
 * (@daisy101)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249650)
 * I can’t log in to my site it shows 503Server currently undergoing maintenance.
   Webmaster: please contact support.
 * I hosting this site and my own domain. I used WP- platform to build the site 
   for this domain name. I purchased a premium theme that works perfectly find for
   about a week or two. Then all of the sudden the provider blocked me from login
   in to my own site , which i owned the domain and hosted with my own hosting.
 * My question is How can this violate any TOS…
 *  [Alberto_C](https://wordpress.org/support/users/alberto_c/)
 * (@alberto_c)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249832)
 * Had the same problem on several websites, what I did so far was to ftp to the
   website, navigate to wp-content -> plugins and rename the folder nextgen-gallery
   into something else -> nextgen-gallery_out
 * You then are again able to reuse your website, of course without that plugin,
   thus having no galleries anymore.
 * Anybody found a fix for that plugin error ?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘site error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 4 participants
 * Last reply from: [Alberto_C](https://wordpress.org/support/users/alberto_c/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/site-error-5/#post-5249832)
 * Status: not resolved

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