Site down: reads Function Require php (2 posts)

  1. wethepeoplestyle
    Posted 1 year ago #

    Hi there,

    Woke up this morning to find my site down. Have not touched the back end so not sure how this happened. It reads:

    Warning: require(/home3/jessienz/public_html/wp-includes/load.php) [function.require]: failed to open stream: No such file or directory in /home3/jessienz/public_html/wp-settings.php on line 21

    Fatal error: require() [function.require]: Failed opening required '/home3/jessienz/public_html/wp-includes/load.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home3/jessienz/public_html/wp-settings.php on line 21

    I appreciate there have been similar threads, but I can't quite follow them well enough to figure out how I should go about resolving this?

    Any help is much appreciated.


  2. evanvolgas
    Posted 1 year ago #

    Hi Jesse,

    Can you log in with ftp to your site and take a look at wp-config.php under wp-admin? Is the information there correct?

    If so, please proceed to the wp-includes folder and change the file permissions to 755 (make sure you set them recursively).

    If that doesn't work, you may want to contact your hosting provider.

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