Title: Site down after update
Last modified: August 31, 2016

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# Site down after update

 *  Resolved [Matthew M](https://wordpress.org/support/users/matthew-m/)
 * (@matthew-m)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/site-down-after-update/)
 * Just updated my site and now I cant access it even from Godaddy, here is what
   it says when I try to load it. [http://www.phgcrossfit.com](http://www.phgcrossfit.com)
 * Warning: require_once(/home/content/p3pnexwpnas09_data03/33/2538033/html/wp-content/
   themes/zerif-lite/class-tgm-plugin-activation.php): failed to open stream: No
   such file or directory in /home/content/p3pnexwpnas09_data03/33/2538033/html/
   wp-content/themes/zerif-lite/functions.php on line 75
 * Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas09_data03/
   33/2538033/html/wp-content/themes/zerif-lite/class-tgm-plugin-activation.php’(
   include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas09_data03/
   33/2538033/html/wp-content/themes/zerif-lite/functions.php on line 75

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [noahcryns](https://wordpress.org/support/users/noahcryns/)
 * (@noahcryns)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179395)
 * Go into your FTP and disable your plugin folder.
    See if you can gain access.
   If that doesn’t work. “Rename your theme” on FTP… Then try to get back into your
   site.
 * BTW,
    Be sure to always create a backup of files and database before ever attempting
   an update. If all this sounds like to much for your level of WordPress, I’d recommend
   looking into a Managed WordPress platform. They usually keep 30 days of backups,
   just for this kind of thing.
 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179396)
 * Hi Matthew,
 * Could you please let me know if the version of Zerif Lite you were using before
   the update was up to date?
    Also, could you please send us an email to [friends@themeisle.com](https://wordpress.org/support/topic/site-down-after-update/friends@themeisle.com?output_format=md)
   so we can further discuss the issue?
 * Thank you,
    Rodica
 *  Thread Starter [Matthew M](https://wordpress.org/support/users/matthew-m/)
 * (@matthew-m)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179407)
 * Thanks guys- I went into my hosting and did a restore from 1 day ago. I do use
   mangaged wordpress from godaddy and they keep 30 days backup.
    It’s back up and
   running. I logged in on godaddy and went to: 1.click Hosting 2.Select the site
   affected 3.click Settings 4.click Backup 5.click Files and database 6.Pick restore
   date for “files” and “database” took about 2 mins to update
 *  [Ero77](https://wordpress.org/support/users/ero77/)
 * (@ero77)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179442)
 * Same problem here. Unfortunately I have no back ups.
 * I tried deactivating the plugins and did not work, so I change the name of the
   theme and now I have access to WordPress, but when I change back the name to 
   the theme… same problem. I would really like to keep using this them so.. any
   idea of how to solve the problem will be very appreciated.
 * Thank you,
    Enric
 *  [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * (@rodicaelena)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179667)
 * Hi Eric,
 * As I mentioned in a previous topic [https://wordpress.org/support/topic/site-down-after-update-1?replies=19](https://wordpress.org/support/topic/site-down-after-update-1?replies=19),
   it was a problem reported from wordpress.org and it wasn’t related to the theme
   itself. Some of you received on update an archive missing some files.
    Unfortunately
   if you don’t have access to a backup, you would need to delete the theme, and
   upload it again. But this will probably cause your data to be lost. I’m really
   sorry for this situation but I don’t have any other means to help right now.
 * Thank you,
    Rodica

Viewing 5 replies - 1 through 5 (of 5 total)

 The topic ‘Site down after update’ is closed to new replies.

 * 5 replies
 * 4 participants
 * Last reply from: [rodicaelena](https://wordpress.org/support/users/rodicaelena/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/site-down-after-update/#post-7179667)
 * Status: resolved

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