Site down after unsuccessful update

Resolved cfm168
(@cfm168)

1 year, 6 months ago

Hello,

Tried to update the latest Woocommerce this morning but got site down right now. Received an email title “Your Site is Experiencing a Technical Issue” with a “Recovery mode” link. But this link comes out with “Recovery Mode not initialized.” message page.

I tried to deactivate the plugin from host but the issue persists the site still not accessible.

Please help. Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter

(@cfm168)

Here are some error logs related to WoocCommerce:
—————————————————————————

New PHP errors have been logged on https://www.SorryHided.com
Here are the last 42 entries from /home/SorryHided/php-errors.log:

[Oct 03, 19:30:32] PHP Warning:  require_once(/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php): failed to open stream: No such file or directory in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:30:32] PHP Fatal error:  require_once(): Failed opening required '/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php' (include_path='.:') in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:34:15] PHP Fatal error:  Uncaught Error: Call to undefined function is_cart() in /home/SorryHided/SorryHided.com/wp-content/plugins/woo-conditional-product-fees-for-checkout/public/class-woocommerce-conditional-product-fees-for-checkout-public.php:84
        Stack trace:
        Woocommerce_Conditional_Product_Fees_For_Checkout_Pro_Public->enqueue_styles('') /home/SorryHided/SorryHided.com/wp-includes/class-wp-hook.php:307
        WP_Hook->apply_filters(NULL, Array) /home/SorryHided/SorryHided.com/wp-includes/class-wp-hook.php:331
        WP_Hook->do_action(Array) /home/SorryHided/SorryHided.com/wp-includes/plugin.php:476
        do_action('wp_enqueue_scri...') /home/SorryHided/SorryHided.com/wp-includes/script-loader.php:2156
        wp_enqueue_scripts('') /home/SorryHided/SorryHided.com/wp-includes/class-wp-hook.php:307
        WP_Hook->apply_filters(NULL, Array) /home/SorryHided/SorryHided.com/wp-includes/class-wp-hook.php:331
        /home/SorryHided/chopst in /home/SorryHided/SorryHided.com/wp-content/plugins/woo-conditional-product-fees-for-checkout/public/class-woocommerce-conditional-product-fees-for-checkout-public.php on line 84
[Oct 03, 19:34:17] PHP Warning:  require_once(/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php): failed to open stream: No such file or directory in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:34:17] PHP Fatal error:  require_once(): Failed opening required '/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php' (include_path='.:') in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:35:37] PHP Warning:  require_once(/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php): failed to open stream: No such file or directory in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:35:37] PHP Fatal error:  require_once(): Failed opening required '/home/SorryHided/SorryHided.com//wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php' (include_path='.:') in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-reminder-pro/woocommerce-reminder-pro.php on line 498
[Oct 03, 19:35:39] PHP Fatal error:  Uncaught Error: Call to undefined function is_cart() in /home/SorryHided/SorryHided.com/wp-content/plugins/woo-conditional-product-fees-for-checkout/public/class-woocommerce-conditional-product-fees-for-checkout-public.php:84

———————————————————————–

Please help. Thanks!

Mehedi

(@heymehedi)

1 year, 6 months ago

Hi,

Just deactivate the “WooCommerce Reminder Pro” plugin from Dashboard,
OR if you can’t access the WP Dashboard then rename the plugin folder from your host/FTP/sFTP.

Thanks
Mehedi