Title: site down
Last modified: August 30, 2016

---

# site down

 *  [saltsetter](https://wordpress.org/support/users/saltsetter/)
 * (@saltsetter)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/site-down-62/)
 * While installing plugins my site suddenly went blank and a red message reading:“
   site cannot be accessed” appeared in my wordpress login. Then I received the 
   following email from Jetpack:
 * Good news — your site is back up!
 * Your total downtime was 4 weeks, but your site was up again as of Thursday, December
   3, 12:26 am.
 * If it goes down again at some point (we hope it doesn’t!), we’ll be in touch.
 * Cheers,
    The Jetpack Team
 * Now my site is completely gone from my wordpress admin. It says “create site”.
   My site was never down to begin with. It has been fine for the past 4 weeks and
   is now completely deleted! Please help
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/site-down-62/#post-6809551)
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 *  Thread Starter [saltsetter](https://wordpress.org/support/users/saltsetter/)
 * (@saltsetter)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/site-down-62/#post-6809583)
 * It’s saltsetter.com
    Thank you!
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/site-down-62/#post-6809584)
 * Thanks! I see that your site is up, but only returns 4 blank lines instead of
   your home page at the moment.
 * Could you try following the instructions here to get rid of that issue?
    [https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death](https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death)
 * Once you have access to your site again, let me know what plugin (or theme) caused
   it!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘site down’ is closed to new replies.

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## Tags

 * [site deleted](https://wordpress.org/support/topic-tag/site-deleted/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/site-down-62/#post-6809584)
 * Status: not resolved