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  • David

    (@ugotsta)

    WPMU DEV Support Staff

    Hi @jennifermoher,

    We’d love to help, I’m sure we could sort this quickly! Could you provide a link to the site so we could see what errors are showing?

    Or could you let us know what errors you’re seeing?

    If there’s an issue accessing your site, you could try deleting the plugin from the /plugins/ folder, though you could normally get quicker access by simply renaming the /plugins/ folder (you can rename it something like ‘plugins-backup’).

    That’ll allow WordPress to bypass all plugins, at which point your site might load up just fine. Though if there’s an issue with low memory or server processes, that might be the problem, in which case it would be best contact your web host.

    Definitely, debug mode could help here though, more on that here:
    http://codex.wordpress.org/WP_DEBUG

    Could you let us know how that works for you?

    Thanks,
    David

    Plugin Author WPMU DEV – Your WordPress Toolkit

    (@wpmudev)

    WPMU DEV Support Staff

    Hi there @jennifermoher,

    Hoping that’s now working well for you as we’ve not heard back. Just let us know if we can assist further, we’ll do our best to help out! 🙂

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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