Site Down (8 posts)

  1. communityhouse
    Posted 3 years ago #

    [Moved from Your WordPress]
    Our non-profit site is currently down-including wordpress back end admin side. The site is http://www.thecommunityhouse.org
    We don't have an IT staff so I am trouble shooting without a great deal of experience. I have:
    -confirmed with hosting site that no issues exist
    -site registration etc is up to date

    So my small expereince would tell me that it could be a wordpress issue. The error is: Not Found

    The requested URL / was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

  2. Krishna
    Posted 3 years ago #

    Are you sure that you renewed your domain registration? If yes, when?

  3. communityhouse
    Posted 3 years ago #

    Thank you Krishna, when I view your link, it matches my information of not needing to renew until 9/2014. I see it says it was last updated on July 1, and now I wonder if that is from me looking around in there or if something else is making it say "updated" today.
    i am having trouble finding out what was "updated" today to know if that is causing the issue.

  4. Krishna
    Posted 3 years ago #

    When did you actually update the domain last? Who is your domain registrar?

  5. communityhouse
    Posted 3 years ago #

    I haven't updated the domain recently at all. Dreamhost says "there are no web directories" for this domain. Wouldn't all of my actual content be on the wordpress side and not on dreamhost? How can I find out if my content is still living on wordpress....getting nervous!

  6. WPyogi
    Forum Moderator
    Posted 3 years ago #

    WordPress.ORG does not host any sites - if your site is hosted by DreamHost your site is on DH servers. If your site is or was on WordPress.COM - you need to ask here:


    See this if you're not clear on the differences:

    But at the moment, the nameservers for your domain name are not set to DreamHost -

  7. Miroslav Glavic
    Posted 3 years ago #

    I see the index screen, no content in the main folder.

    Make sure the nameservers are pointing to dreamhost

  8. communityhouse
    Posted 3 years ago #

    thank you for clarifying and explaining. We are .ORG then. Our volunteer who built the site is looking at it now and I will update!

Topic Closed

This topic has been closed to new replies.

About this Topic