Hello,
I’m sorry you’re running into these issues! We just released a new version (4.5.4) – can you try updating to that one and see if it works for you?
I could not update it via the wordpress dashboard. The site crashed again. I was able, however, to update it using Filezilla and FTPing the folder directly. That’s how I’ve had to do the last 3 udpates.
I manage several sites that use this plugin. This is the only one that crashes with updates and this is the only one that we have purchased the PRO addon for. We have lots of recurring events and I wonder if this has something to do with it.
Hello,
I’m sorry to hear you’re still running into this issue. However, if you have an active Pro license, please post this issue in our premium support forums for Pro, and we’ll be happy to help you troubleshoot from there!
Per wordpress.org guidelines, we are not able to provide support here in these forums for premium plugins.
Thanks – see you over there!
The club president bought the PRO version and he says he can’t remember the password. LOL. I have to get over there to his house and we can log an issue together. In the meantime, I’ll just keep FTPing the updates. thanks!
Sure thing, you can also request a password reset here:
https://theeventscalendar.com/my-account/lost-password/
Looking forward to seeing you in the premium forums.
Cheers,
Andras
Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂
