site crashes

  • Resolved cacaosito

    (@cacaosito)


    1 year, 10 months ago

    When I activate woocommerce plugin, my site crashes. Also the following code keeps showing up in the header of wp-admin.

    add_filter( ‘woocommerce_cart_item_name’, ‘customizing_checkout_item_name’, 10, 3); function customizing_checkout_item_name( $item_name, $cart_item, $cart_item_key ) { if( is_checkout() ) $item_name .= ‘

    Besides, it’s extremely slow, all points to woocommerce, anyone suggestions to take out the bug and speed up?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • ckadenge (woo-hc)

    (@ckadenge)

    1 year, 10 months ago

    Hi there @cacaosito,

    Thanks for reaching out.

    I understand you’re experiencing issues with your website after activating the WooCommerce plugin.

    Looking at the error code you’ve shared, it appears to be a custom function added to your theme’s functions.php file. It’s possible that this function is causing conflicts with the WooCommerce plugin.

    Here are a few suggestions you can take to troubleshoot this issue:

    1. Deactivate all plugins except WooCommerce to see if the issue persists. If the issue resolves, reactivate each plugin one by one to identify the conflicting plugin.
    2. If the issue persists, switch to a default WordPress theme like Twenty Twenty-Four or Storefront. If the issue resolves, the problem may be with your current theme.
    3. If the issue still persists, please try commenting out any custom code in your store.

    As for the issue with your site’s speed, you may want to consider using a caching plugin or a performance optimization plugin.

    Also, make sure your hosting provider meets the WooCommerce system requirements.

    All the best.

Viewing 1 replies (of 1 total)

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