Support » Plugin: BackWPup - WordPress Backup Plugin » Site crasher

Site crasher

  • Resolved marbaque

    (@marbaque)


    4 months ago

    I installed this plugin in a multi-site network. When I ran a job it deleted one of the plugins that is very important for my site.

    I uninstalled it and now I can’t delete all the crap it left in my database.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support duongcuong96

    (@duongcuong96)

    4 months ago

    Hello @marbaque

    When I ran a job it deleted one of the plugins that are is important for my site.

    BackWPUp is not able to delete plugin or theme, because this feature is not in the core, there is no such line of codes can possibly do that!

    Also, after uninstalled, all configuration of BackWPUp also got removed( they stored in your wp_options table), what crap did the plugin left in your database?
    Could you clarify?

    Plugin Support duongcuong96

    (@duongcuong96)

    4 months ago

    Also, you can always open a support request, then I will be really happy to answer your question there ^^

    marbaque

    (@marbaque)

    4 months ago

    It left user roles in the database I could not delete. I had to try different plugins for that, until I found one that worked.

    I am not able to explain technically, but after doing the backup the plugin just wasn’t there. The backup didn’t include the plugin (Ultimate Member) also. Might it be incompatible?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    4 months ago

    As this is really a support request, I’m moving it from reviews to the plugin’s support area.

    Plugin Support duongcuong96

    (@duongcuong96)

    3 months, 2 weeks ago

    thank you for reporting the issue!
    This already been fixed in the development branch and will be added into the plugin update!

Viewing 5 replies - 1 through 5 (of 5 total)
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