Support » Fixing WordPress » Site crashed after installing W3 Total Cache

  • Resolved bobbekaer

    (@bobbekaer)


    Hi
    I have just installed W3 Total Cache via ftp (problems with installing from Dashboard) and now all I get is:

    Fatal error: Call to undefined function wp_cache_init() in /var/www/kysthospitalet.dk/public_html/bagsiden/wp-includes/load.php on line 409

    I have removed the plugin via ftp, but it seems to make no difference.

    Somebody advised me to rename the remaining plugins via ftp – but I am afraid of making more problems…

    Any idea on what to do?
    Best
    Bolette

Viewing 4 replies - 1 through 4 (of 4 total)
  • Krishna

    (@1nexus)

    Clear cache and cookies and try again to access your site. Use different browsers, devices/PC, and even network.

    If nothing helps, rename the plugins folder by adding -old or something like that.

    Don’t worry, your site and its contents are stored in your database.

    Backup your site so that you can restore if something goes wrong.

    bobbekaer

    (@bobbekaer)

    Thank you, Krishna 🙂

    Krishna

    (@1nexus)

    I hope your site is quite OK now!

    bobbekaer

    (@bobbekaer)

    Thank you Krishna

    I was sp stressed out and ended up paying someone to fix it for me 🙂 But the next time I will fight it myself 🙂

    Best
    ¨Bolette

Viewing 4 replies - 1 through 4 (of 4 total)
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