Title: Site Crashed
Last modified: August 30, 2016

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# Site Crashed

 *  [sambu](https://wordpress.org/support/users/sambu/)
 * (@sambu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/)
 * We are getting the following error on one of our websites.
 * Warning: require_once(/home/timbateq/public_html/wp-admin/includes/admin.php):
   failed to open stream: Permission denied in /home/timbateq/public_html/wp-admin/
   admin.php on line 82
 * Fatal error: require_once(): Failed opening required ‘/home/timbateq/public_html/
   wp-admin/includes/admin.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’)
   in /home/timbateq/public_html/wp-admin/admin.php on line 82
 * Any suggestion, we have tried everything.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Augustin56](https://wordpress.org/support/users/augustin56/)
 * (@augustin56)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626938)
 * Hey, Sambu!
 *  Have you tried FTPing to the site and fixing the admin.php file? Or, if you’re
   not familiar with PHP, you can just copy a fresh admin.php from another site/
   install and copy it into \wp-admin folder on your site. That may fix it.
 *  Thread Starter [sambu](https://wordpress.org/support/users/sambu/)
 * (@sambu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626967)
 * I have tried deleting the wp-admin folder, but it wont go! the wp-admin/includes
   folder has the file permissions 00 and will not delete.
 * Any ideas how to get rid of it!?
 *  [Robruu](https://wordpress.org/support/users/robruu/)
 * (@robruu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626968)
 * If you log in with FTP you can set permissions on folders and files.
    Dont know
   what ftp client your using but Filezilla for example is rightclick and permissions.
 *  Thread Starter [sambu](https://wordpress.org/support/users/sambu/)
 * (@sambu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626972)
 * The file permissions would not change for some reason. So i contacted my host
   and they were able to change the permissions and remove the wp-admin folder.
 * I uploaded a fresh wp-admin folder from another install of WordPress, but then
   after about 1 minute of being in wp-admin I got the following error.
 * Warning: require_once(/home/timbateq/public_html/wp-admin/includes/admin.php):
   failed to open stream: Permission denied in /home/timbateq/public_html/wp-admin/
   admin.php on line 82
 * Fatal error: require_once(): Failed opening required ‘/home/timbateq/public_html/
   wp-admin/includes/admin.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’)
   in /home/timbateq/public_html/wp-admin/admin.php on line 82
 * And also
 * The file permissions on the wp-admin/include folder have been set back to ’00’
 * is this right?
 *  [Robruu](https://wordpress.org/support/users/robruu/)
 * (@robruu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626975)
 * You still have problems with you permissons.
    Permission denied in /home/timbateq/
   public_html/wp-admin/admin.php
 * What host are you using and how did you install wordpress?
 *  Thread Starter [sambu](https://wordpress.org/support/users/sambu/)
 * (@sambu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626982)
 * We use Vidahost and we installed WordPress using softaculous.
 *  [Robruu](https://wordpress.org/support/users/robruu/)
 * (@robruu)
 * [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626993)
 * Ok, Installing it with the host softacoulus you should be able to get some support
   from your host in this matter as it is supposed to create everything correct 
   for you.
 * Second i would try to uninstall with softacoulus and reinstall.
 * If you tried to install with fantastico before, go back and see if you have anything
   there that can be uninstalled. If there is uninstall with fantastico to before
   reinstalling.
 * Installing it manually is another way to do it:
    [Installing wordpress](https://codex.wordpress.org/Installing_WordPress)

Viewing 7 replies - 1 through 7 (of 7 total)

 The topic ‘Site Crashed’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 3 participants
 * Last reply from: [Robruu](https://wordpress.org/support/users/robruu/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/site-crashed-16/#post-6626993)
 * Status: not resolved

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