Support » Plugin: WP Session Manager » Site Crash with 2.0.2

  • boatgalley

    (@boatgalley)



    When I tried to update from 1.2.2 to 2.0.1 this morning, my site totally crashed (luckily I had a backup from just before the update). I have no idea what happened — both front and back end inaccessible, simply loading forever, never got an error message even.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Eric Mann

    (@ericmann)

    Is there any chance you can access the system’s error logs through your host? I’m wondering if there was a PHP error somewhere that caught things up for you. Version 2+ uses a custom database table to store sessions (to prevent performance issues related to using the options table); if the server is having issues creating that table, it could have caused the delay.

    If you <i>don’t</i> have access to logs, I would recommend instead setting a flag in your WordPress config file to force the plugin to keep using the options table. See the “Can I use this plugin without creating new tables?” section in the FAQ.

    Hi,
    Same problem here.

    Tried adding:
    define( ‘WP_SESSION_USE_OPTIONS’, true );

    to config file, but problem remains

    Many thanks in advance

    Plugin Author Eric Mann

    (@ericmann)

    @barbio, I have the same question: Can you access the system error logs on your host? I can’t debug or even diagnose the issue further without more information about what happened on your system.

    yes, where can i send it to you, in a private way.

    Thanks.

    Plugin Author Eric Mann

    (@ericmann)

    You can always email me directly at eric@eamann.com.

    If you want further security and privacy, my GPG public key is listed on Keybase: https://keybase.io/eamann

Viewing 5 replies - 1 through 5 (of 5 total)
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