Support » Plugin: Menu Image, Icons made easy » Site crash while updating this plugin

  • Resolved danielemonaco

    (@danielemonaco)


    Hallo I’m Daniele and I really need help from you.
    My personal website http://www.danielemonaco.it crashed while updating your plugin “Menu image”.
    Now I can’t even access to my WordPress admin page to restore it.

    Whenever I digit the home Url or the http://www.danielemonaco.it/wp-admin/ Url, a white webpage comes out with this message:

    Fatal error: Can’t use method return value in write context in /home/mhd-01/www.danielemonaco.it/htdocs/wp-content/plugins/menu-image/freemius/includes/class-freemius.php on line 12736

    As you can see, the url refers right to your plugin.
    And this is a message I received on 7th april from WordPress

    * The Plugin “Menu Image” needs an upgrade (2.9.5 -> 2.9.6).
    https://wordpress.org/plugins/menu-image/#developers

    Can you fix it please or maybe reboot the plugin?
    I’m in a real trouble. Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @danielemonaco,

    It’s difficult to tell what happened if something in your server interrupted the upgrade this can happen.

    You need to access using FTP or using our hosting account and use the file manager to delete the plugin directory.

    After that you should be able to access the admin area again, where you can install the plugin again.

    Let me know how it goes.

    Plugin Author Rui Guerreiro

    (@takanakui)

    By the way, what PHP version are you using?

    Plugin Author Rui Guerreiro

    (@takanakui)

    Will close the topic for now. Let me know if necessary.

    Thank you for answering Rui, I’ll follow your instructions as soon as possibile.
    I don’t know what was the php version running at the moment 🙁

    Plugin Author Rui Guerreiro

    (@takanakui)

    Sure, let me know if necessary.

Viewing 5 replies - 1 through 5 (of 5 total)
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