Support » Plugin: Italy Cookie Choices (for EU Cookie Law) » site crash on php 7.1.8

  • Hi, we update our hosting using php 7.1.8 but the site response is error 503 only if we enable your cookies plugin. We tried to php 7.0.22 but the problem is still there… if we put the 5.6 all works great…

    we are using WP 4.8.1, no back end errors, no wp errors…

    Do you have an idea about what is happening?

    Thank you very much

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author overclokk

    (@overclokk)

    Hi, I use it on PHP 7.0.22 in production site and 7.0.5 in local machine and I have no errors, I have not tried on 7.1.x yet.

    I need more imformation about the error, the plugin configuration and, the installed plugins and log server.

    Thanks

    hi,
    here is the system configuratión:

    
    ### WordPress Environment ###
    
    Home URL: https://www.naranjascostadelsol.es
    Site URL: https://www.naranjascostadelsol.es
    WC Version: 2.6.14
    Log Directory Writable: ✔
    WP Version: 4.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.8
    PHP Post Max Size: 55 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36
    Max Upload Size: 55 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Publicación remota: ✔
    Obtención remota: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.14
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (36) ###
    
    Popup Maker: por WP Popup Maker – 1.6.6
    AMP: por Automattic – 0.5.1
    Autoptimize: por Frank Goossens (futtta) – 2.2.2
    BackWPup: por Inpsyde GmbH – 3.4.1
    Broken Link Checker: por Janis Elsts
    Vladimir Prelovac – 1.11.5
    
    Payment Gateway Based Fees and Discounts for WooCommerce: por Algoritmika Ltd – 2.3.1
    Column Shortcodes: por Codepress – 1.0
    Contact Form 7 Datepicker: por Aurel Canciu – 2.6.0
    Contact Form 7 Honeypot: por Nocean – 1.10
    Contact Form 7 Style: por Johnny
    dorumarginean
    mlehelsz
    MirceaR – 3.1.2
    
    Contact Form 7: por Takayuki Miyoshi – 4.9
    EasyRecipe: por EasyRecipe – 3.5.3228
    Facebook Reviews Widget: por RichPlugins  – 1.2.7
    Flexible Woocommerce Checkout Field Editor: por heoLixfy – 1.0.0
    Glue for Yoast SEO & AMP: por Joost de Valk – 0.4.2
    Postman SMTP: por Jason Hendriks – 1.7.2
    Redirection: por John Godley – 2.7.3
    Revision Notes: por Helen Hou-Sandí – 1.1
    Shortcodes Ultimate: por Vladimir Anokhin – 4.10.2
    Ultimate FAQ: por Etoile Web Design – 1.5.40
    W3 Total Cache: por Frederick Townes – 0.9.5.4
    WE-Varnish-Cache: por David – 0.1
    Woocommerce Products List: por Spyros Vlachopoulos – 1.1.4
    Abandoned Cart Lite for WooCommerce: por Tyche Softwares – 4.3
    WooCommerce - APG Weight and Postcode/State/Country Shipping: por Art Project Group – 2.2.1.4
    WooCommerce Extended Coupon Features: por Soft79 – 2.5.1
    WooCommerce MailChimp: por Saint Systems – 2.1.2
    Woocommerce Order address Print: por Bhavik Patel – 3.2
    WooCommerce PDF Invoice: por RightPress – 3.0
    WooCommerce Redsys payment gateway: por Jesús Ángel del Pozo Domínguez – 1.2.5
    WooCommerce Sponsor a Friend Plugin: por MB Création – 2.3.1
    WooCommerce: por WooThemes – 2.6.14
    Yoast SEO: por Equipo Yoast – 5.3.3
    WP Mobile Detect: por Jesse Friedman – 2.0
    YITH WooCommerce Badge Management: por YITHEMES – 1.3.5
    YITH WooCommerce Review Reminder: por YITHEMES – 1.3.1
    
    ### Settings ###
    
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: –
    
    ### WC Pages ###
    
    Base de la tienda: #2877 - /tienda-de-naranjas-online/
    Carrito: #15 - /carrito/
    Finalizar compra: #16 - /detalles-pedido/
    Mi cuenta: #18 - /mi-cuenta/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Virtue – Premium Child
    Version: 1.0.0
    Author URL: http://www.kadencethemes.com/
    Child Theme: ✔
    Parent Theme Name: Virtue - Premium
    Parent Theme Version: 4.3.1
    Parent Theme Author URL: https://www.kadencethemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: virtue_premium/woocommerce/archive-product.php
    virtue_premium/woocommerce/content-product.php
    virtue_premium/woocommerce/content-product_cat.php
    virtue_premium/woocommerce/content-single-product.php
    virtue_premium/woocommerce/loop/loop-end.php
    virtue_premium/woocommerce/loop/loop-start.php
    virtue_premium/woocommerce/loop/rating.php
    virtue_premium/woocommerce/loop/sale-flash.php
    virtue_premium/product-searchform.php
    virtue_premium/woocommerce/single-product/add-to-cart/external.php
    virtue_premium/woocommerce/single-product/add-to-cart/grouped.php
    virtue_premium/woocommerce/single-product/add-to-cart/simple.php
    virtue_premium/woocommerce/single-product/add-to-cart/variable.php
    virtue_premium/woocommerce/single-product/product-image.php
    virtue_premium/woocommerce/single-product/product-thumbnails.php
    virtue_premium/woocommerce/single-product/related.php
    virtue_premium/woocommerce/single-product/sale-flash.php
    virtue_premium/woocommerce/single-product/title.php
    virtue_premium/woocommerce/single-product/up-sells.php
    virtue_premium/woocommerce/single-product.php
    virtue_premium/woocommerce/taxonomy-product_cat.php
    virtue_premium/woocommerce/taxonomy-product_tag.php
    
    

    i tried again and the error is 503 but i don’t have detail description of the error… i mean, i found that if i disable all the contact form 7 plugins i have (see picture https://snag.gy/fbc5p0.jpg) if i activate your plugin all works perfectly… and if i activate only the contact form 7 (and not your) ..al works perfectly… i mean, i’m not telling you that the problem is on your and not in contact 7 plugin, but, in due of installation count i think the problem is in the less people-tested one…

    do you want to enter in our site and see what happen?

    Thank you very much!
    Angelo

    Plugin Author overclokk

    (@overclokk)

    Just tried on 7.1.8 with all yours installed CF7 plugins, still no server errors.

    You can try this, create a staging site (a copy of your site in the actual server), when you have created the staging site you can do tests in a safe mode.

    When you created the staging site you can: activate the default WordPress theme and deactivate all plugins and then activate it one by one (ICC first) untill the error happen.

    This error could be hard to find.

    ok thanks! i will you know!

    Angelo

    i’ll let you know sorry! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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