Support » Plugin: Mailchimp for WooCommerce » Site connection issue

  • Resolved ten12design


    We are having issues connecting our site with the plugin and our Mailchimp account, can you help sort this out?

    The page I need help with: [log in to see the link]

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  • Plugin Support khungate


    Hi @ten12design, be happy to help. Just to get a handle on the situation you’re experiencing, could you provide a few pieces of information to help us understand the issue?

    – What plugin version are you running?
    – Is your site self-hosted, or is it a business account?
    – What version of WooCommerce are you running?
    – Is there any logging errors in the plugin’s logs tab (when it’s set to standard or debug)?
    – How many products/orders do you have in your store?
    – Have you tried to uninstall or reinstall?

    Thanks in advance for these details. I’ll keep an eye out for your reply.

    – Kyle

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