Support » Fixing WordPress » Site broken as update was installing

  • I have a site that uses wordpress, hosted by

    WordPress was updating a theme when I lost the internet connection. Now nothing will load. I type in my website address ( and all I get is a blank white screen. This means I can’t get into my dashboard at all so have absolutely no idea where to even start trying to fix it.

    Please help!

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  • Moderator t-p


    Try switching to the unedited default WordPress theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

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