Site broken as update was installing (2 posts)

  1. Catrua
    Posted 2 years ago #

    I have a site that uses wordpress, hosted by Blacknight.com.

    WordPress was updating a theme when I lost the internet connection. Now nothing will load. I type in my website address (hippointherain.com) and all I get is a blank white screen. This means I can't get into my dashboard at all so have absolutely no idea where to even start trying to fix it.

    Please help!

  2. Tara
    Volunteer Moderator
    Posted 2 years ago #

    Try switching to the unedited default WordPress theme for a moment using the WP dashboard. If you don't have access to your admin area, you can switch to the default theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

Topic Closed

This topic has been closed to new replies.

About this Topic