Same happened on my client’s website after updating from 1.5.6 to 1.5.7
Had to rollback to previous version to get the site back online.
Note they are using WooCommerce version 4.8.0 so maybe backwards compatibility is the issue.
open the below file
wp-content/plugins/yith-woocommerce-advanced-reviews/plugin-fw/yit-plugin.php
in that comment out the line number 28
require_once ‘includes/class-yit-help-desk.php’;
like this
//require_once ‘includes/class-yit-help-desk.php’;
this file doesn’t exist and I assume the code is mistakenly placed there. this file is not included in the previous version as well so no harm in commenting it out. I guess the dev will update it properly in the next version.
ok thanks ! this resolves the issue
Hello there,
hope you all are doing well! 🙂
Sorry for the inconvenience, we have fixed the error and a new version will be available in the next hour.
Thank you very much for your patience!
Have a nice day!
