Site appears off screen on mobile device and you need to scroll to see it.

  • hanan13

    (@hanan13)


    5 years, 8 months ago

    Hi.

    I have shown my site to several friends on mobile devices. ios and android.

    Sometimes the website is scrolled off screen (you see a blank page) and you need to scroll to the side to see the site.

    It seems that the whole site is aligned to the left and off screen.
    Sometimes it works fine.

    is there any fix or ideas?.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • jarektheme

    (@jarektheme)

    5 years, 8 months ago

    Hi there,

    Thank you for getting in touch with us.

    Please go to Appearance → Customize → Additional CSS and add the following css:

    html {overflow-x: hidden;}

    Let me know if it helps.

    Kind regards

    Thread Starter hanan13

    (@hanan13)

    5 years, 8 months ago

    Hi jarektheme

    Thanks for the replay.

    I have tried the fix but still, it starts on the side.

    maybe it has to do with the fact that it is an RTL site?

    Hanan

    • This reply was modified 5 years, 8 months ago by hanan13.
    jarektheme

    (@jarektheme)

    5 years, 8 months ago

    Hi Hanan,

    Could you please clear your browser cache and refresh the page? It’s working on my side.

    Kind regards

    Thread Starter hanan13

    (@hanan13)

    5 years, 8 months ago

    Thanks again.

    I must emphasize. the problem is on mobile devices and not pc. on pc, it works fine.

    I just checked it on a mobile device and it is still off.

    Hanan

    jarektheme

    (@jarektheme)

    5 years, 8 months ago

    Hi Hanan,

    I’m very sorry for back and forth on this.

    Please try this style:

    html, body {overflow-x: hidden !important;}

    I tested this code and it worked.

    Kind regards

    Thread Starter hanan13

    (@hanan13)

    5 years, 8 months ago

    Jarektheme

    You’re a life saver. it works!

    Thaks a lot

    Hanan

    jarektheme

    (@jarektheme)

    5 years, 8 months ago

    Hello Hanan,

    Only a pleasure 🙂

    Please mark this thread as resolved.

    Would you please take some time out from your busy day to leave us a quick review here: https://wordpress.org/support/theme/kale/reviews/#new-post
    We’d really appreciate it 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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